Terms of Service

1. Agreement to Terms

By accessing or using deadend.ai ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

The Service is operated by Sporal s. r. o., a company registered in Slovakia with the following details:

2. Description of Service

deadend.ai provides an intelligent 404 error prevention service that analyzes your website's content and provides alternative page suggestions to users who encounter broken links or missing pages.

The Service includes:

• Automated website crawling and indexing
• AI-powered content analysis and suggestion generation
• API access for integration with your website
• Analytics and reporting dashboard
• Team collaboration features

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information. You may register using third-party authentication providers (Google, Apple, GitHub).

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to the Service or its related systems
• Interfere with or disrupt the Service or servers
• Use automated systems (except approved API access) to access the Service
• Transmit any viruses, malware, or other malicious code
• Collect or harvest any information from other users
• Impersonate any person or entity
• Use the Service to index or scrape content you don't have rights to

5. Content and Intellectual Property

5.1 Your Content

You retain all rights to the content you submit to the Service, including website URLs and sitemap data. By using the Service, you grant us a limited license to process, analyze, and store your content solely for the purpose of providing the Service.

5.2 Our Content

The Service, including its original content, features, and functionality, is owned by Sporal s. r. o. and is protected by international copyright, trademark, and other intellectual property laws.

5.3 Suggestions and Feedback

Any feedback, comments, or suggestions you provide regarding the Service may be used by us without any obligation to you.

6. Subscription Plans and Payments

6.1 Pricing

Subscription fees are charged based on your selected plan. Current pricing is available on our website and may change with 30 days' notice to existing subscribers.

6.2 Billing

Subscriptions are billed in advance on a monthly or annual basis. Payment processing is handled by our payment provider, LemonSqueezy. By subscribing, you authorize us to charge your payment method on a recurring basis.

6.3 Refunds

Refunds are provided at our discretion on a case-by-case basis. To request a refund, please contact our support team within 14 days of your purchase.

6.4 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access to the Service until the end of your current billing period. No refunds will be provided for partial periods.

7. API Usage

If you use our API, you agree to:

• Comply with rate limits and usage quotas for your plan
• Not attempt to circumvent usage restrictions
• Implement proper error handling and caching
• Keep your API keys confidential and secure
• Not share or resell API access

8. Service Availability

We strive to provide a reliable service but do not guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

9. Limitation of Liability

To the maximum extent permitted by law, Sporal s. r. o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or malicious code transmitted through the Service
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sporal s. r. o., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.

11. Data Processing

By using the Service, you acknowledge that we will process your website content, including but not limited to:

• Crawling and indexing pages from your submitted sitemap
• Extracting and analyzing text content from your pages
• Generating vector embeddings for semantic search
• Storing and processing analytics data about 404 errors and suggestions

For more information about how we handle your data, please refer to our Privacy Policy.

12. GDPR Compliance

As an EU-based company, we comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at the email address provided below.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Bratislava, Slovakia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sporal s. r. o. regarding the use of the Service and supersede all prior agreements and understandings.